The transformative force of our generation
AI is already fundamentally and forever recasting our working lives and business models. It is the transformative force of our generation, dramatically reshaping the core of company operations across all business lines, industries and geographies.
Sopra Steria leverages our profound AI insight to support our clients in achieving their digital transformation ambitions, leveraging the power of their data to energise their businesses, drive greater efficiency, enhance performance and win tremendous cost savings.
Data is the fuel powering companies’ AI objectives. We ensure companies’ data architecture, people and processes are ready to embrace the AI opportunity.
Discover our in-house AI-powered conversational assistant :
Named nAIxus, our AI-powered conversational assistant streamlines customer service across multiple channels and enhance experience and accessibility through :
User engagement : make your knowledge base available anywhere, anytime, to engage customers more effectively and across multiple communication channels improving customer experience.
Automating voice calls through Dialog Studio : automate repetitive calls in your customer service department with AI-powered voice agents configured with state-of-the-art speech recognition and text-to-speech technologies
Conversational AI with our world first Signbot : It's our nAixus variant that enables our Iris avatar to answer web user's questions in sign languages in real time.
Our strategy is built around four core pillars to support our clients’ AI goals :
We support our clients throughout the development and deployment of their AI strategy, from evaluating their existing data management and digital infrastructure through to conceptualising and realising their new AI ambitions.
Leveraging Generative AI
The transformative power of Gen AI
AI is reshaping the world of work. The shift is profound, touching all sectors and business functions, impacting productivity and economic outlook.
Sopra Steria helps its clients leverage AI to enhance their businesses, by applying our AI expertise, digital transformation capabilities, and market insights to access the opportunities of AI and execute it seamlessly.
AI for software Engineering
AI for software Engineering
Beyond just productivity, GenAI eases the burden on developers, relieving them of mundane tasks such as unit testing and standard code generation. It also enhances app quality, through improved and automated code review and test coverage.
We powerfully advocate for the industrial-scale deployment of these AI tools, at every stage of the software lifecycle due to the huge value they bring to teams.
At Sopra Steria, we practice what we preach. We bring the full force of our AI insight to bear for our software engineering teams and continuously adapting and improving our deployment as the technology and our experts evolve.
AI-Enhanced Knowledge Access
AI-Enhanced Knowledge Access
Harnessing the Power of Language Models
AI is transforming how companies and their staff access their information. With Large Language Models (LLMs), employees can not only search their knowledge databases more efficiently, but also get customised answers to their queries based on specific datasets.
At Sopra Steria, we believe that LLMs are a game-changing technology that will reshape both our internal processes and our customer relations.
Industrialised & Responsible AI
Industrialised & Responsible AI
As AI systems become increasingly autonomous and capable of making decisions that impact individuals and societies, it becomes imperative to ensure that their deployment is guided by principles that prioritise fairness, transparency, accountability, and human well-being.
Responsible AI promotes equitable treatment, explains algorithmic decisions, and establishes mechanisms for oversight and accountability. By prioritising ethical considerations, it aims to mitigate biases and ensure trustworthiness in AI system
How to kickstart your AI journey ?
While many companies may agree on the need to incorporate AI into their systems and processes, managing the construction of a company's AI strategy and rollout can be overwhelming.
We at Sopra Steria have a profound understanding of how to support companies throughout all stages of their AI journey.
As so many of the concerns and challenges facing businesses seeking to launch their AI initiatives are similar, we wanted to share our responses to some of these frequently asked questions.
Read our report
Our latest market recognition
Sopra Steria Next predicts AI market will double to $1,270 billion by 2028
This study reveals that the global AI market, estimated at $540 billion in 2023 (or 6% of the global IT market), may reach $1.27 trillion by 2028, representing 10% of the global IT market.
Read more
Sopra Steria ranked as one of Europe’s best providers of AI and GenAI services by PAC
Sep 24, 2024, 15:38 PM
Title* :
Sopra Steria ranked as one of Europe’s best providers of AI and GenAI services by PAC
Paris, September 25, 2024 – Sopra Steria, a major player in European technology, has been recognised as one of Europe’s top suppliers of AI-related services by the internationally renowned PAC INNOVATION RADAR – one of only eight providers to achieve a ‘Best-in-Class’ overall rating in 2024.
The RADAR analysed the strengths and capabilities of 28 different providers, evaluating organisations on their portfolio, vision, strategy, and client engagements.
Ranked ‘Best in Class’ – the highest classification available – in several specialist areas, including back office, GenAI, and digital customer engagement, Sopra Steria was also named as the top-rated provider in Europe for AI-related services for human capital management.
Sopra Steria, which this week published a groundbreaking report titled ‘Navigating the AI era’ via its consulting arm Sopra Steria Next predicting the AI market will double in size by 2028, is committed to using AI to shape the world for the better and help clients overcome their specific business challenges.
Sopra Steria has been recognized as a leader in AI-related services in Europe, demonstrating strengths in several key areas. The company has a strong focus on the European market, with a significant AI workforce across the continent. PAC highlighted Sopra Steria's commitment to sovereign AI approaches, including data transparency, open source solutions, and regional hosting. The firm's collaboration with research institutes was also noted as a key differentiator. The company's strong presence in the public sector further underscores its position as a trusted partner for AI initiatives across Europe.
For example:
• In the UK, a new machine-learning based solution has been developed to help increase staff retention by identifying critical public servants who are at increased risk of leaving their roles.
• In France, an instant translation solution has enabled tourists on the rail network to ask a question and receive the answer in their own language – particularly beneficial during the Paris Olympic and Paralympic Games this year.
• Partnering with IVèS and IBM to launch the world’s first conversational assistant – or ‘Signbot’ – in sign language for the Deaf community.
Cyril Malargé, CEO of Sopra Steria Group, commented:
"This recognition affirms our position as a key AI player in Europe. Even more, it underscores our commitment to providing sovereign, trustworthy AI solutions that offer a credible European alternative to global giants. We are proud of these recognitions, which reflect our dedication to innovation and our ability to deliver transformative AI solutions across diverse sectors, everywhere in Europe.”
Valérie Delage, advisory manager at PAC France and one of the lead analysts for this PAC INNOVATION RADAR, stated:
"Sopra Steria is acknowledged as ‘Best in Class’ in AI and GenAI-related Services in Europe, as well as in AI-related services in France, its home country, especially thanks to its great maturity and its significant trained workforce in these fields. The company also demonstrated strong expertise in AI-related services for several business processes, Human Capital Management, Digital Customer Engagement, and Back-Office Workflows, in Europe. Sopra Steria has set up a transversal program dedicated to AI at the group level and is notably offering trustworthy AI and green impact measurement of AI and GenAI among its AI-specific services. It also understood the importance of the data quality and structuration to build efficient AI-related services.”
/publication_pac-innovation-radar-.jpeg?sfvrsn=85f453db_7)